HP is a renowned company that manufactures the best printers and with such a reputation, people expect their printers to be as smooth as possible. Even though the printers work totally fine, you'll often find yourself typing on the search engine "my hp printer is offline". It is a common error and there is more than one possibility why your printer is showing you such an error. If you're also going through the same problem, reading this article will definitely help you.
Checking the printer and cables
First of all, check the USB cable from both sides and make sure it is connected well. If you're using a wireless printer, make sure the Ethernet cable is plugged in properly. Also, check your internet connection and if the router is working fine or not. To make sure that the error has nothing to do with cables, change the main cable that connects your printer to your PC or laptop. If the printer is still not working, take a look at some other points mentioned below.
Cancel all of the pending print jobs
Sometimes this problem is caused by pending print jobs that have been blocking the way of the new files that you need to print at that moment. To fix this issue, open the Control Panel and then choose Devices and Printers from the list. You'll see your printer there, right-click on it and select the "See what's printing" option. As the pop-up window appears, you just have to select "cancel" to cancel out any pending printing jobs.
Try reinstalling your printer
If the above two methods fail, you don’t have to search the HP solution center for the solution, reinstalling the printer can work. All you have to do is open the "Devices and Printers" option from the control panel, and choose "Remove Device". Now unplug the cables and plug them back in. Once you're done with it, add your printer again by opening the "Devices and Printers" again and clicking on the "Add a Printer" option.
Reinstall the drivers
One more thing that you can do to fix the issue is reinstalling the printer driver. Click on the "Settings" option, you'll see "Printers" there. Choose your printer and right-click on it to open the "properties". From the "General" tab, search the driver button, use that button to search for a new driver for your printer. You can also download the printer's driver from the manufacturer's website. Once you're done with the driver, reinstall the printer with the help of the "add printer" wizard.
If you're not able to fix the offline error of an HP printer, you can consult "Printer IT Help". The firm can help you by giving cost-effective and quick solutions if your printer is not working or you want to install an HP printer on Windows 10. They are a one-stop-shop to get rid of all of your printer problems permanently. To know more about them and their services, visit https://printerithelp.com/.